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Contact Information and Legal Notice


Contact Information and Legal Notice

Last updated: Today

Store Details

Store Name: Edward & Isabel

Website: edwardandisabel.com

Customer Support Email: info@edwardandisabel.com


Customer Service

If you have any questions about your order, shipping, returns, sizing, payments, or any other aspect of your shopping experience, our Customer Care team is here to help.

Please contact us at:

info@edwardandisabel.com

To help us assist you as quickly as possible, please include:

  • Your full name
  • Your order number (if applicable)
  • The email address used to place your order
  • A clear description of your question or concern
  • Photos, if your enquiry relates to a damaged, faulty, or incorrect item

Response Times

We aim to respond to all enquiries as promptly as possible.

During busy periods, promotional events, or public holidays, response times may be slightly longer than usual. We appreciate your patience and will always do our best to assist you as quickly as we can.


Our Customer Care Commitment

At Edward & Isabel, we believe exceptional customer service is just as important as exceptional fashion.

If something isn't quite right with your order, please contact us first. Our team will carefully review your enquiry and work with you to find a fair and satisfactory solution.

Your satisfaction is important to us, and we're committed to making your shopping experience as smooth and enjoyable as possible.


Legal Notice

The information provided on this website is intended for general shopping and product information purposes.

While we make every effort to ensure that all information is accurate and up to date, occasional errors or omissions may occur.

If you believe any information on our website is incorrect or requires clarification, please contact us at:

info@edwardandisabel.com