See What Customers Are Saying About Edward & Isabel Melbourne
This was my first order from Edward & Isabel and it certainly won’t be my last. The fabric feels premium and the attention to detail is noticeable straight away. Very happy with my purchase.
I ordered one of the sweaters and absolutely love it. It’s comfortable, flattering and easy to style. The team responded quickly to my enquiry and made the whole experience feel very personal.
I’m genuinely impressed with both the quality and the overall shopping experience. The sweater feels incredibly soft and looks exactly like the photos. Communication was excellent and I felt looked after throughout the process.
Everything arrived neatly packaged and felt very premium. The fabric is soft and comfortable, exactly what I was hoping for.
Absolutely love my purchase. The quality feels beautiful and the fit is just perfect. You can tell there’s real attention to detail.
You can really feel the quality in the material. It looks elegant but is still very comfortable for everyday wear.
Such a lovely experience from start to finish. The piece fits beautifully and makes me feel confident wearing it.
THIS SEASON, SHOP MORE. SAVE MORE.
Our "Ready for Summer" Sale is here, with selected Edward & Isabel styles now available at up to 70% off.
Whether you're refreshing your wardrobe or choosing something special, now is the perfect time to find a new favorite.
Buy 2 items → Get an extra 10% off
Buy 3 items → Get an extra 15% off
Buy 4+ items → Get an extra 20% off
Extra savings are automatically applied at checkout while the promotion lasts
Frequently asked questions
Do you offer free shipping?
Yes. Edward & Isabel offers free standard shipping across Australia.
Once your order has been dispatched and tracking information becomes available, we’ll send the details to the email address used for your order.
Can I return an item if it doesn’t fit or if I don’t like it?
Yes. Edward & Isabel offers a 30-day money-back guarantee.
If you’d like to request a return, contact us within 30 days of receiving your order. Our customer care team will provide the appropriate return instructions.
How can I track my order?
Once your order has been dispatched and tracking information is available, we’ll send the details to the email address used at checkout.
You can also follow your shipment through our Track Your Order page.
How do I choose the right size?
Please check the size guide on the product page before ordering, as sizing can vary between styles.
We recommend comparing the measurements in the size guide with your own measurements rather than relying only on your usual size.
What payment methods do you accept?
You can choose from the payment methods shown during checkout.
All available payment options will be displayed before you complete your order, so you can select the method that works best for you.
Is my payment secure?
Yes. All payments are processed through secure, encrypted payment systems.
Edward & Isabel does not store your full payment details, and all available payment methods are shown securely during checkout.
How can I contact you if I have questions?
You can reach our customer care team through our Contact page.
We’re happy to help with questions about products, sizing, orders, delivery or returns. For questions about an existing order, please include your order number so we can assist you faster.
FREE SHIPPING ACROSS AUSTRALIA
Free shipping on every order across Australia. We’ll deliver your order straight to your door, safely and without extra cost.
30-DAY MONEY-BACK GUARANTEE
Shop with confidence. We offer a 30-day money-back guarantee if you’re not completely satisfied.
SECURE CHECKOUT
Enjoy a secure checkout with trusted payment methods. We want you to feel completely confident every step of the way.